Wholesale Policy

Thank you for your interest in carrying Mahj Day at your store! We love partnering with retailers who align with our values and aesthetic. Below is our wholesale policy to help make the process smooth and transparent for everyone.

Wholesale Eligibility

At this time, Wholesale accounts are only available to brick-and-mortar stores

We require a valid resale certificate or business license to process wholesale orders.

First-time wholesale partners must complete our wholesale application form. You can find the form here.

We reserve the right to approve or deny wholesale applications at our sole discretion.  

Proof of physical storefront and merchandising may be requested as part of the approval process.

Minimum Order Requirements

Opening Order Minimum: $1,000

Reorder Minimum: $200

Products must be ordered in case packs or multiples as specified in our catalog.

Wholesale Pricing

Approved retailers will receive access to our wholesale price list (typically 40–50% off MSRP).

Suggested retail pricing (MSRP) must be maintained unless promotional pricing is approved by us in writing.

Lead Times

In-stock items typically ship within 3–7 business days.

Made-to-order or custom products may take up to 2–4 weeks.

You will be notified of any delays or backorders.

Shipping

Shipping is calculated based on weight, volume, and destination.

Orders ship via USPS or UPS.

Buyers are responsible for shipping charges, unless otherwise noted.

Free shipping may be offered on wholesale orders over $2000.

In some cases, local delivery is offered. This is dependent on store location. There is a local delivery fee of $50.

Returns & Exchanges

All wholesale sales are final. We do not accept returns on unsold merchandise.

Damaged or defective items must be reported within 5 business days of delivery with photo documentation.

Approved claims will be credited or replaced at our discretion.

Selling Channels

Products may not be resold on third-party marketplaces (e.g., Amazon, eBay, Etsy) without written permission.

You may sell on your own branded website or at your physical storefront.

Marketing & Branding

Retailers may use our approved product photos and descriptions for promotion and sales.

Any custom marketing or co-branded materials must be approved before use.

Our brand must be represented consistently and professionally.

Payment Terms

First orders require prepayment via credit card or bank transfer.

Net 30 terms may be extended to returning wholesale clients upon approval.

Late payments may incur a 1.5% monthly fee on outstanding balances.

How to Order

If you are approved for a wholesale account, you can place your orders and futrure re-orders by emailing us at wholesale@mahjday.shop

In the subject of your email, please include your business name.

Questions? Please reach out via email at wholesale@mahjday.shop. We aim to respond to wholesale emails in 1 business day.